Kendal Car Hire Privacy Policy

Data We Gather

We gather and manage various types of personal information, including:

2. Your Information Usage

Your personal information is utilized for these purposes:

• Service Fulfillment and Contract Execution:
  • We handle the processing and management of your vehicle rental bookings and agreements efficiently. We verify your identity to confirm that you meet our rental criteria. Our team facilitates the collection and return of vehicles, alongside processing payments and managing deposits and additional charges.
• Client Interaction (Contractual Necessity and Legitimate Interest):
  • Issuing booking confirmations, providing updates, and sharing essential rental details. Addressing your questions and offering customer assistance. Alerting you to any modifications in our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates when you have agreed or when we have a legitimate reason. You can opt out at any time.
• Service Enhancement through Legitimate Interest:
  • Assessing website interactions to refine user experience and site performance. Conducting research to optimize our fleet and service offerings.
• Legal Compliance and Obligations:
  • Adhering to legal and regulatory standards, addressing tax obligations, preventing fraud, securing services, and managing disputes while upholding our terms and conditions.

Data Sharing Practices

Sharing Your Personal Information

• Kendal Car Hire Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. They are contractually required to safeguard your data.

We do not share your personal information with third parties.

Data Protection

At Kendal Car Hire, we prioritize the security of your personal information by employing a range of technical and organizational measures. Our strategies include encryption, stringent access controls, and secure servers, complemented by routine security assessments. Despite these efforts, it's important to acknowledge that no method of internet transmission or electronic storage is entirely foolproof.

Data Storage Policies

We keep your personal information for as long as needed to achieve the purposes for which it was collected, including compliance with legal, accounting, or reporting obligations. The duration for which we retain data varies based on the type of information and the specific circumstances surrounding its processing.

Your Rights Explained

Your rights under UK data protection law include:

• Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, analyze visitor traffic, and customize content. You have the ability to adjust your cookie preferences directly through your browser settings for greater control over your online experience.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be displayed on this page along with the new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your data.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out: