Kendal Privacy

1. Information Kendal Collects

Kendal collects and processes several types of personal information, including:

2. How Kendal Uses Your Information

Kendal uses your personal information for the following purposes:

• Service Delivery (Kendal Contract):
  • Processing and managing Kendal vehicle rental bookings and agreements. Verifying customer identity and confirming compliance with Kendal rental requirements. Facilitating vehicle collection and return procedures for Kendal rentals. Processing payments and managing deposits and charges for Kendal.
• Kendal Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and relevant rental information for Kendal. Responding to your inquiries and providing customer support for Kendal. Notifying you of changes to services or policies for Kendal.
• Kendal Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Kendal has a legitimate interest. You can opt out at any time.
• Kendal Service Improvement (Legitimate Interest):
  • Analyzing Kendal's website usage to improve user experience and functionality. Conducting research to optimize Kendal's vehicle fleet and services.
• Kendal Compliance (Statutory Obligation):
  • Meeting Kendal's legal, regulatory and tax obligations. Detecting and preventing fraud and maintaining the security of Kendal's services. Resolving disputes and enforcing Kendal's terms and conditions.

3. Information Sharing at Kendal

Kendal may share your personal information with:

• Kendal Providers: Third-party companies that help Kendal deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Kendal does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Kendal implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no internet transmission or electronic storage can be guaranteed completely secure, so Kendal cannot guarantee absolute security of your data.

5. Data Retention at Kendal

Kendal retains personal information only for the time necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, and reporting obligations. Retention periods vary by category of information and the context in which processing occurs.

6. Your Rights at Kendal

Under UK data protection law, you have the following rights in relation to Kendal:

• Right of Inspection: Request a copy of the personal information Kendal holds about you.

To exercise these rights for Kendal, please contact us using the details below.

7. Cookies and Monitoring

Kendal's website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Kendal Policy Updates

Kendal may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Kendal

For questions about this Privacy Policy or Kendal's data practices, please contact Kendal: