Kendal Service Terms

Welcome to Kendal Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website kendalvehiclehire.co.uk and our vehicle rental services. By using our services

1. Kendal Rental Agreement

All vehicle rentals through Kendal are subject to a detailed Rental Agreement provided with your booking confirmation or at vehicle collection. The agreement sets out the applicable terms, conditions, insurance cover, charges, and your responsibilities for that rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will prevail.

2. Kendal Eligibility

To rent a vehicle from Kendal, you must:

  • Be at least 21 years old (age requirements may vary by vehicle type, with additional charges possible for drivers under 25). Hold a valid, full driving licence appropriate for the vehicle category, held for the minimum period specified in the Kendal Rental Agreement. Provide valid identification and proof of payment and residential address as requested by Kendal.

3. Booking and Payment for Kendal

  • Bookings can be made through our website, by telephone, or in person at our Kendal branch. A booking deposit may be required to secure your reservation. Full payment and a security deposit are normally due at the time of vehicle collection. All prices are in British Pounds (£) and include VAT where applicable.

4. Kendal Collection and Return

  • Inspect the vehicle at collection and report any existing damage to Kendal immediately. A vehicle condition report will be completed and signed by you and a Kendal representative. Return the vehicle in the same condition as collected, allowing for normal wear and tear. Any new damage found after collection will be assessed and charged in line with Kendal’s damage policy.

5. Kendal Insurance and Liability

  • Kendal provides basic third-party insurance with all rentals. Full coverage details and excess amounts are set out in the Rental Agreement. Additional insurance options may be offered to lower your financial liability. Please review these carefully. You remain responsible for damage or loss up...

6. Cancellations and Amendments

Kendal's cancellation and amendment policies vary by booking type and notice period. Please refer to your booking confirmation or Rental Agreement for specific details. Late cancellations or no-shows may incur charges.

7. Disallowed Uses

You must not use the Kendal vehicle for:

  • Use of a Kendal vehicle for any illegal purpose or activity. Racing, rallying, off‑roading, or other hazardous activities. Transporting hazardous or dangerous materials. Sub‑letting to third parties or permitting unauthorized drivers. Operating under the influence of alcohol or controlled substances. Any purpose for which the vehicle is not intended...

Violating these restrictions may result in immediate termination of the rental and additional charges assessed by Kendal.

8. Limitation of Kendal’s Liability

To the maximum extent permitted by English and Welsh law, Kendal will not be liable for indirect, incidental, special or consequential damages, including loss of profits, loss of data or loss of business, arising from your use of our services. Our total liability for any claim will not exceed the amount you paid to Kendal for the relevant services in the twelve months preceding the claim.

9. Kendal Law

Kendal's Terms are governed by the laws of England and Wales. Any dispute arising from these Terms is subject to the exclusive jurisdiction of the courts of England and Wales.

10. Kendal Terms Update

Kendal may modify these Terms at any time. Modifications take effect immediately upon posting on Kendal's website. Your continued use of Kendal's services after posting constitutes acceptance of the modified Terms.

11. Kendal Contact Information

For questions about these Terms, please contact Kendal:

Kendal Vehicle Hire Services
Stricklandgate, Kendal LA9 4BZ, United Kingdom
Kendal:: 012 2842 0115
Kendal Email:: Your Kendal Choice for Car Hire